2025 ANNUAL BPM
LEADERSHIP CONFERENCE
CONFERENCE AGENDA
All conference activities will be help at the Little America. All general sessions will be held in the Grand Ballroom.
Awards Ceremony Seating
— TUESDAY, APRIL 22 —
ENCOURAGE, ENERGIZE, & EMPOWER
DAY 1
1:00 PM — 1:20 PM
WELCOME
Matt DeGraw
1:20 PM — 2:00 PM
IT STARTS WITH RELATIONSHIPS
Moderator: Matt DeGraw
Panelists: Teigan Bain, Wil Clairsainvil, JoAnna Esparza-Mora, Omar Zabalza, Alison Brown, & Paul Wolfe
2:00 PM — 2:40 PM
TECH ENABLED EXPERIENCE
Rich Voinovich, Dylan Bushnell, Colin Roberson
2:40 PM — 3:10 PM
TALENT MANAGEMENT
B.R.I.D.G.E
Pipier Bewlay & Krissy Cavin
3:10 PM — 3:20 PM
—DIAMOND SPONSOR—
APARTMENTS.COM
3:20 PM — 3:30 PM
BREAK
Little America Foyer
3:30 PM — 3:40 PM
—DIAMOND SPONSOR—
REAL FLOORS
3:40 PM — 4:15 PM
RISK & REPUTATION
SEE SOMETING SAY SOMETHING
Britton Butterfield & Micah Brown
4:15 PM — 4:45 PM
S&R
Isela Rosales & Genevieve Richards
4:45 PM — 5:00 PM
WORDS FROM BOB
Bob Morse
6:00 PM — 10:00 PM
WELCOME DINNER
Lake Effect
— WEDNESDAY, APRIL 23 —
ENTRUST & ELEVATE
DAY 2
6:00 AM — 7:00 AM
YOGA & INDOOR CYCLE SESSIONS
8:30 AM — 8:40 AM
WELCOME
Matt DeGraw & Alison Brown
8:40 AM — 8:50 AM
—DIAMOND SPONSOR—
DOMUSO
9:00 AM — 12:00 PM
MAINTENANCE BREAKOUT
HD Supply Training – Wyoming Room
Maintenance Mania – Idaho Room
Maintenance Training – Arizona Room
9:00 AM — 10:15 AM
LEADING HIGH PERFORMING TEAMS
Moderators: Cynthia Adams & Krissy Cavin
Panelists: Ashley Victory, Brianna Muzi, Colin Roberson, & Lance Wellington
10:15 AM — 10:30 AM
BREAK
Little America Foyer
10:30 AM — 11:45 AM
REVENUE MANAGEMENT
101
Jason Clark & Revenue Management Team
MAINTENANCE RETURNS
11:45 AM — 12:45 PM
LUNCH
Little America Foyer
12:15 PM — 12:30 PM
MASCOT MIRACLES
MILES CONTRIBUTIONS & PRESENTATION
Little America Grand Ballroom
12:45 PM — 1:00 PM
AM DEBRIEF
Jason Clark, Suzanne Applegate, Cynthia Adams, Tammy Betz, & Tommy Zauder
1:00 PM — 2:30 PM
MAINTENANCE BREAKOUT
Smart Operations: Risk & Inspections – Arizona Room
Smart Operations: Fundamentals – Wyoming Room
1:00 PM — 2:15 PM
DEMAND GENERATION
101
Amanda Burkey & Demand Generation Team
2:15 PM — 2:25 PM
—DIAMOND SPONSOR—
VALET LIVING
MAINTENANCE RETURNS
2:30 PM — 3:30 PM
RECAP BUSINESS CASE SOLUTIONS & RESULTS ORIENTATION
Jason Clark, Suzanne Applegate, Cynthia Adams, Tammy Betz, & Tommy Zauder
3:35 PM — 4:30 PM
FREE TIME – WALK THE CITY
Property Personnel & Regional Managers
5:30 PM — 6:20 PM
COCKTAIL HOUR
Little America Grand Ballroom Foyer
6:30 PM — 10:00 PM
DINNER & AWARDS CEREMONY
Little America Grand Ballroom
— THURSDAY, APRIL 24 —
EXCEPTIONALISM
DAY 3
7:00 AM — 8:00 AM
YOGA & INDOOR CYCLE SESSIONS
9:00 AM — 9:10 AM
OPENING & RUN OF THE DAY
Alison Brown
9:10 AM — 10:05 AM
THE ROAD TO YES
Nicole McTootle, Breanna McFashion, Suzanne Applegate, Cynthia Adams, Tammy Betz, & Tommy Zauder
10:05 AM — 11:15 AM
—KEYNOTE—
I SEE POTENTIAL IN YOU
Thurl Bailey
11:15 AM — 11:30 AM
PARTING WORDS
Safe Travels!
Matt DeGraw & Alison Brown
EMPOWER & ELEVATE
Share your leadership conference experiences on socials!
Don’t forget to use our hashtag.
#bpmlc2025
EXPECT THE EXCEPTIONAL
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